Refund Policy

Last Updated: January 1, 2024 · Edmondson Books LLC

At Edmondson Books LLC, we are committed to delivering high-quality publishing services and ensuring client satisfaction.

Deposits

Deposits paid to initiate a publishing project are generally non-refundable, as they secure our time and resources for your project.

Project Cancellation by Client

• Work completed up to the cancellation date will be billed at the agreed rate
• Any unused portion of prepaid fees, less the value of work completed, may be refunded
• Refunds will be processed within 14 business days of cancellation confirmation

Project Cancellation by Edmondson Books

In the rare event that we must cancel a project, we will refund all fees paid for work not yet completed within 14 business days.

Dissatisfaction with Services

• Please notify us in writing within 7 days of delivery
• We will revise the work at no additional charge within the agreed scope
• If revisions do not resolve the issue, we will review refund eligibility on a case-by-case basis

Non-Refundable Items

• ISBN and copyright registration fees (third-party costs)
• Printing and production costs once orders are placed
• Rush or expedited service fees
• Consultation fees for completed sessions

How to Request a Refund

Email us at info@edmondsonbooks.com with your project details and reason for the request. We will respond within 5 business days.

Contact Us

Edmondson Books LLC · 502 River Rd, Rio Vista, CA 94571
Email: info@edmondsonbooks.com · Phone: (916) 856-0000